IRCTC successfully enhance the service quality of Indian Railways

Indian Railways has now got an integral part in the form of Indian Railway Catering and Tourism Corporation or IRCTC next generation. Since the launch of IRCTC next gen have got a revamped look and feel about it. The IRCTC takes care of the online ticket booking process, tourism facilities, food catering of passengers and much more. IRCTC organizes best tourism packages including boarding, lodging, and meals for tourists and has given a professional approach to the Indian Railways. Most importantly IRCTC login provides all the quality services at a competitive and affordable rate.

Most customers used to complain about the ticket booking system of the Indian Railways – the offline system involved waiting for hours in serpentine queues and the online ticket booking process wasn’t user-friendly at all. This problem has been solved by IRCTC by launching a revamped site of the Indian Railways which has made online ticket booking a much simpler process.

Most passengers used to complain about the quality of services of the Indian Railways. With the advent of the IRCTC, the quality of the products and services like catering to food has improved considerably. IRCTC has also enhanced the comfort and security of the passengers. The help lines are immediately approached now with immediate response from the highly competitive employees. IRCTC has also set up food and water booths in the railway stations across the country to provide the customers with better food and water on the road. Just by dialling 139 from any state of India one can get the required information about any train in a few minutes. Explore more by clicking on the link below